Orders are typically processed one business day after being placed.
If you need to change or cancel your order, please email us at firstname.lastname@example.org before 9:00AM (Pacific) on the business day following your order. Though we can't guarantee we'll catch it in time, we'll do our best to cancel/change your order before it ships.
Orders submitted by 11:00AM PT are typically processed the same day. Orders placed after this time are processed the next day.
During the holiday season, given the volume of orders we get, we are unable to accommodate order changes and cancellations.